FAQS

Once your order has been processed, you will receive a confirmation email. You will also receive a second email notification once your order has shipped, which will include your tracking number and a link to follow your shipment’s status along its journey.

 

IS A SIGNATURE REQUIRED? 

Yes, all packages require a signature. If you are not home at the time of delivery, a notice will be left to set up a redelivery or pickup from your local post office. No packages are left without a signature.

 

DO YOU OFFER EXPRESS SHIPPING?

No, at this time we do not offer express shipping.

 

HOW LONG DO THE HAIR EXTENSIONS LAST?

With proper maintenance and care, extensions can last up to 3-5 years. Please visit our hair care section for more instructions. 

 

WHAT ARE THE BEST PRODUCTS TO USE TO CARE FOR MY HAIR EXTENSIONS?

We recommend TRESemme Moisture shampoo and conditioner or Dove Intensive Repair shampoo and conditioner.